ALL STORE POLICY'S PAGE!!

[WE HAVE 10 POLICY'S]

1. SHIPPING POLICY

LAST UPDATED [06/02/2026

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Processing times may vary slightly depending on product availability and supplier operations. Once your order has been processed, you will receive an order confirmation email. Tracking information will be provided when available.

Shipping Destinations

We currently ship worldwide.

Please note that shipping availability and delivery times may vary depending on the destination and local courier services.

Estimated Delivery Times

Because we work with UK-based suppliers, estimated delivery times are as follows:


  • United Kingdom: 5–10 business days

  • Europe: 7–15 business days

  • United States & Canada: 7–20 business days

  • Rest of the World: 10–25 business days

These delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, courier delays, weather conditions, peak seasons, or other factors outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

From time to time, we may offer free or discounted shipping promotions. Any applicable shipping charges will always be shown clearly before purchase.

Customs, Duties & Import Taxes

For international orders, customs duties, import taxes, or fees may be charged by your local customs authority.


  • These charges are not included in the product price or shipping cost

  • The customer is responsible for paying any customs or import fees

  • We are not responsible for delays caused by customs clearance

Multiple Item Orders

If your order contains multiple products, items may be shipped separately and may arrive at different times.

This is due to products being supplied by different suppliers.

Tracking Information

Tracking details will be provided once your order has been dispatched, where available.

Please allow 24–72 hours for tracking information to update after shipment.

Incorrect or Incomplete Address

Please ensure your shipping address is entered correctly at checkout.


  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

  • Orders returned due to address issues may require additional shipping fees to be resent

Delays

If your order has not arrived within the estimated delivery timeframe, please allow a few additional days for delivery.

If delays continue, please contact us at [SUPPORT EMAIL] with your order number, and we will assist you.

Lost or Damaged Orders

If your order is lost in transit or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date) with your order number and clear photos where applicable.

We will review the issue and provide a resolution in line with our Refund Policy.

Contact Information

For any shipping-related questions, please contact us at:

📧 [SUPPORT EMAIL]

2. RETURN POLICY

last updated [06/02/2026

Returns

We want you to be satisfied with your purchase. If you are not happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return:


  • The item must be unused, unworn, and in the same condition as received

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

Certain items are non-returnable, including:


  • Items marked as final sale

  • Gift cards

  • Personal care or hygiene items (if applicable)

  • Items damaged due to misuse

How to Start a Return

To initiate a return, please contact us at [SUPPORT EMAIL] with:


  • Your order number

  • Reason for return

  • Photos (if the item is damaged or incorrect)

Returns sent without prior approval may not be accepted.

Return Shipping Costs


  • Customers are responsible for return shipping costs, unless the item is defective or incorrect

  • Original shipping costs are non-refundable

Because we work with dropshipping suppliers, return addresses may vary and will be provided once your return is approved.

Refunds

Once we receive and inspect your returned item:


  • You will be notified of the approval or rejection of your refund

  • Approved refunds will be processed to your original payment method

  • Refunds may take 5–10 business days to appear, depending on your payment provider

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos.

If approved, we will:


  • Offer a replacement, or

  • Issue a full refund, including shipping (where applicable)

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe:


  • Please allow a few additional days for delivery

  • If the delay continues, contact us and we will investigate with the courier

Orders confirmed as lost in transit may be refunded or replaced at our discretion.

Exchanges

We do not offer direct exchanges.

If you wish to exchange an item, please return the original item (if eligible) and place a new order.

Cancellations

Orders can only be cancelled before they are processed or shipped.

Once an order has been dispatched, it cannot be cancelled.

Contact Information

For any refund or return enquiries, please contact us at:

📧 [SUPPORT EMAIL]

3. TERMS OF SERVICE

THE MEGA DEAL STORE

last updated [06/02/2026

Welcome to THE MEGA DEAL STORE. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country of residence or have permission from a legal guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You may not use our products or website for any illegal or unauthorised purpose.

2. Products & Services

  • We sell consumer gadgets and related accessories.
  • All product descriptions, images, and specifications are provided for informational purposes only.
  • We make every effort to display products accurately, however we do not guarantee that colours, packaging, or minor details will appear exactly as shown.
  • Product availability and prices are subject to change without notice.

3. Pricing & Payments

  • All prices are listed in the currency shown at checkout.
  • Prices may change at any time without prior notice.
  • We reserve the right to correct any pricing errors, inaccuracies, or omissions.
  • Payment must be completed in full before orders are processed and shipped.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or limit orders at our discretion, including but not limited to suspected fraud, abuse, or unauthorised reselling.
  • If an order is cancelled after payment, a refund will be issued according to our Refund Policy.

5. Shipping & Delivery

  • Estimated shipping times are provided for guidance only and are not guaranteed.
  • Delays may occur due to factors beyond our control, including customs processing or courier issues.
  • Customers are responsible for ensuring their shipping address is correct at checkout.
  • Any customs duties, import taxes, or fees are the responsibility of the customer unless stated otherwise.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund Policy, which forms part of these Terms of Service.
  • Items must be returned in their original condition unless faulty.
  • We reserve the right to refuse refunds for items that show signs of use, damage, or misuse.

7. Cancellations

  • Orders may only be cancelled before they are processed or shipped.
  • Once an order has been dispatched, it cannot be cancelled.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of THE MEGA DEAL STORE or its content suppliers.
  • You may not copy, reproduce, distribute, or exploit any content without our written permission.

9. Limitation of Liability

  • To the fullest extent permitted by law, THE MEGA DEAL STORE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid for the product in question.

10. Warranties & Disclaimers

  • Products are provided "as is" unless otherwise stated.
  • We do not guarantee that products will meet all individual expectations or specific requirements unless explicitly stated.
  • No guarantees are made beyond those required by applicable consumer protection laws.

11. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
  • Any disputes shall be subject to the exclusive jurisdiction of UK courts.

12. Changes to These Terms

  • We reserve the right to update or modify these Terms of Service at any time.
  • Changes will take effect immediately upon being posted on this page.

13. Contact Information

For any questions regarding these Terms of Service, please email us using the contact page in the stores menu.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

4. CANCELLATION POLICY

THE MEGA DEAL STORE

last updated [06/02/2026

We understand that sometimes plans change. Please read our Cancellation Policy carefully before placing an order.

Order Cancellations

  • Orders may be cancelled only before they have been processed or shipped.
  • Once an order has been processed or dispatched, it cannot be cancelled.

How to Request a Cancellation

  • To request a cancellation, please contact our customer support team as soon as possible after placing your order.
  • Cancellation requests must be submitted via email and include your order number.
  • We cannot guarantee cancellations if the order is already in processing or shipment stages.

Orders Already Shipped

  • If your order has already been shipped, it cannot be cancelled.
  • In this case, please refer to our Refund Policy for information on returns and eligibility once the item has been delivered.

Refused or Missed Deliveries

  • Orders that are refused, unclaimed, or returned to sender may not be eligible for a refund.
  • Any return shipping fees, customs charges, or handling costs may be deducted from any approved refund.

Changes to This Policy

  • We reserve the right to update or modify this Cancellation Policy at any time.
  • Changes will take effect immediately upon being posted on this page.

Contact Us

If you have any questions about this Cancellation Policy, please contact us at:

1. store menu

2.contact us

By placing an order with THE MEGA DEAL STORE, you acknowledge that you have read and agreed to this Cancellation Policy.

5. PRIVACY POLICY

THE MEGA DEAL STORE

last updated [06/02/2026

This Privacy Policy describes how The Mega Deal Store (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we collect certain information about your device, interaction with the site, and information necessary to process your orders.

Information you provide to us

When you place an order or contact us, we may collect:


  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (if provided)

  • Order details and purchase history

Automatically collected information

When you browse our website, we may automatically collect:


  • IP address

  • Device information

  • Browser type

  • Pages viewed and interactions

  • Cookies and similar tracking technologies

How We Use Your Personal Information

We use your personal information to:


  • Process and fulfil orders

  • Arrange shipping and delivery

  • Communicate with you about your order

  • Provide customer support and handle returns or refunds

  • Screen orders for fraud or security risks

  • Improve and optimise our website and services

  • Comply with legal obligations

Sharing Your Personal Information

We share your personal information only when necessary to operate our store, including with:


  • Shopify, which powers our online store

  • Payment processors to process transactions securely

  • Shipping and logistics providers to deliver your orders

  • Service providers that help us operate our business (analytics, security, customer support)

We do not sell your personal information.

Dropshipping & Third Parties

As we operate using a dropshipping model, order and shipping information may be shared with third-party suppliers and fulfilment partners solely for the purpose of fulfilling your order.

These parties only receive the information required to complete delivery.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of the UK or European Economic Area.

When this occurs, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Cookies

We use cookies and similar technologies to:


  • Enable core website functionality

  • Remember user preferences

  • Analyse website performance

  • Support marketing and advertising (where applicable)

Where required by law, we request your consent before placing non-essential cookies on your device.

You can manage or withdraw your cookie preferences at any time through our cookie consent banner.

Data Retention

We retain your personal information only for as long as necessary to:


  • Fulfil orders

  • Provide customer support

  • Comply with legal, tax, and accounting requirements

Your Rights

Depending on your location, you may have the right to:


  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [SUPPORT EMAIL]

6. CONTACT/CUSTOMER SUPPORT POLICY

THE MEGA DEAL STORE

Last updated: [Insert Date]

At THE MEGA DEAL STORE, we are committed to providing clear, reliable, and timely customer support. This policy explains how and when you can contact us, and what to expect from our support team.

Contact Information

Customers may contact our customer support team using the following method:

1.STORE HOME PAGE

2.MENU

3.CONTACT US

Please ensure all enquiries include your order number (if applicable) to help us assist you more efficiently.

Support Hours

  • Customer support is available Monday to SUNDAY
  • Operating hours: 9:00 AM – 8:00 PM (UK time)
  • We are closed on UK public holidays

Response Time

  • We aim to respond to all enquiries within 24–48 business hours
  • During peak periods, sales events, or holidays, response times may be slightly longer

Order-Related Enquiries

For order-related questions, including shipping status, cancellations, or returns:

  • Please contact us before submitting disputes or chargebacks
  • We encourage customers to review our Terms of Service, Shipping Policy, Refund Policy, and Cancellation Policy prior to contacting support

Limitations of Support

  • We do not provide support via social media direct messages or phone unless explicitly stated
  • Duplicate or abusive messages may experience delayed responses
  • Requests outside the scope of customer support may not receive a response

Accuracy of Information

Customers are responsible for providing accurate contact and order information. THE MEGA DEAL STORE is not responsible for delays caused by incorrect or incomplete details provided by the customer.

Changes to This Policy

We reserve the right to update or modify this Customer Support Policy at any time. Changes will take effect immediately upon being posted on this page.

By contacting THE MEGA DEAL STORE, you acknowledge and agree to this Customer Support Policy.

7. DISCLAIMER POLICY

THE MEGA DEAL STORE

last updated [06/02/2026]

This Disclaimer Policy sets out important limitations regarding the use of our website and the products sold by THE MEGA DEAL STORE. By accessing our website or purchasing from us, you agree to the terms outlined below.

General Disclaimer

  • All products sold by THE MEGA DEAL STORE are provided for general consumer use only.
  • Information provided on our website is for general informational purposes and should not be relied upon as professional, technical, or specialist advice.

Product Information & Accuracy

  • We make reasonable efforts to ensure product descriptions, specifications, and images are accurate.
  • Product images are for illustrative purposes only; actual products, packaging, or accessories may vary slightly.
  • Minor variations in colour, design, or packaging do not constitute a defect.

Compatibility Disclaimer

  • Customers are responsible for ensuring product compatibility with their devices before purchasing.
  • THE MEGA DEAL STORE is not responsible for incompatibility issues resulting from incorrect assumptions or unsupported devices.

Use at Your Own Risk

  • Products must be used strictly in accordance with any instructions or guidelines provided.
  • THE MEGA DEAL STORE is not liable for damage, loss, or injury resulting from misuse, modification, or improper handling of products.

Technology & Performance Disclaimer

  • Performance of electronic and gadget products may vary depending on device settings, software versions, usage habits, or environmental factors.
  • We do not guarantee uninterrupted, error-free, or flawless performance unless explicitly stated.

Limitation of Liability

  • To the fullest extent permitted by law, THE MEGA DEAL STORE shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • Our total liability shall not exceed the amount paid for the product in question.

External Links

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the content, policies, or practices of third-party websites.

Changes to This Policy

  • We reserve the right to update or modify this Disclaimer Policy at any time.
  • Changes will take effect immediately upon being posted on this page.

By using our website or purchasing from THE MEGA DEAL STORE, you acknowledge that you have read, understood, and agreed to this Disclaimer Policy.

8. COOKIE POLICY

THE MEGA DEAL STORE

last updated [06/02/2026]

This Cookie Policy explains how THE MEGA DEAL STORE uses cookies and similar technologies when you visit our website. This policy should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly
  • Remember your preferences and settings
  • Analyse website traffic and performance
  • Support marketing, advertising, and remarketing campaigns
  • Improve our products, services, and user experience

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to operate and cannot be disabled. They include cookies that enable core functionality such as checkout, security, and account access.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This allows us to improve website performance and usability.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering preferences or region settings.

Marketing & Advertising Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may be set by us or third-party platforms such as Google, Meta, or TikTok.

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website. We do not control these cookies, and they are subject to the respective third party’s privacy policies.

Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality and your ability to use some features.

Consent

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy. Where required by law, you may be asked to provide explicit consent before non-essential cookies are placed.

Changes to This Cookie Policy

We reserve the right to update or modify this Cookie Policy at any time. Changes will take effect immediately upon being posted on this page.

For more information about how we handle personal data, please review our Privacy Policy.

By using our website, you acknowledge that you have read and understood this Cookie Policy.

9. AFFILIATE/PROMOTION POLICY

THE MEGA DEAL STORE

last updated [06/02/2026]

This Affiliate & Promotion Policy outlines the terms and conditions governing affiliate partnerships, promotional offers, discount codes, and influencer collaborations with THE MEGA DEAL STORE.

Affiliate Programme Overview

  • THE MEGA DEAL STORE may offer an affiliate or referral programme that allows approved partners to earn commissions by promoting our products.
  • Participation in any affiliate programme is subject to approval at our sole discretion.
  • We reserve the right to accept, reject, suspend, or terminate any affiliate account at any time without prior notice.

Affiliate Responsibilities

Affiliates must:

  • Promote THE MEGA DEAL STORE honestly and accurately
  • Comply with all applicable laws, regulations, and advertising standards
  • Clearly disclose affiliate relationships where required (e.g. "This post contains affiliate links")
  • Avoid misleading, false, or exaggerated claims about our products

Affiliates must NOT:

  • Engage in spam, deceptive marketing, or unethical practices
  • Use paid ads bidding on our brand name without written permission
  • Impersonate THE MEGA DEAL STORE or present themselves as the official store
  • Offer unauthorised discounts or incentives

Commission & Payments

  • Commission rates, payment schedules, and eligibility criteria will be communicated separately where applicable.
  • Commissions may be withheld or revoked for fraudulent, suspicious, or non-compliant activity.
  • Self-referrals or purchases made through an affiliate’s own links may result in forfeited commissions.

Promotional Codes & Offers

  • Promotional codes are subject to specific terms and conditions, including expiry dates and usage limits.
  • Discount codes cannot be combined unless explicitly stated.
  • We reserve the right to modify, suspend, or cancel promotions at any time without notice.

Influencer & Content Creator Promotions

  • Influencers or content creators must follow platform-specific advertising rules and disclosure requirements.
  • Content must not misrepresent product performance, pricing, or availability.
  • We reserve the right to request removal of any content that violates this policy.

Fraud & Abuse

  • Any attempt to manipulate tracking systems, generate fake traffic, or abuse promotional offers will result in immediate termination and potential legal action.
  • Orders suspected of fraud or abuse may be cancelled at our discretion.

Termination

  • Either party may terminate participation in affiliate or promotional programmes at any time.
  • Upon termination, all rights to use THE MEGA DEAL STORE branding, links, or promotional materials must cease immediately.

Changes to This Policy

We reserve the right to update or modify this Affiliate & Promotion Policy at any time. Changes will take effect immediately upon being posted on this page.

By participating in any affiliate, influencer, or promotional activity with THE MEGA DEAL STORE, you acknowledge that you have read, understood, and agreed to this policy.

10. CHARGE BACK/FRAUD POLICY

THE MEGA DEAL STORE

last updated [06/02/2026]

This Charge-back & Fraud Policy explains how THE MEGA DEAL STORE handles charge-backs, payment disputes, and suspected fraudulent activity. By placing an order on our website, you agree to the terms outlined below.

Charge backs & Payment Disputes

  • Customers are encouraged to contact our customer support team before initiating a charge-back or payment dispute.
  • Charge-backs submitted without first contacting us may result in delayed resolution or account restrictions.
  • We reserve the right to dispute any charge-back that we believe to be fraudulent, unjustified, or in violation of our policies.

Evidence Submission

In the event of a charge-back or dispute, THE MEGA DEAL STORE may submit evidence including but not limited to:

  • Order confirmation and invoices
  • Shipping confirmation and tracking information
  • Delivery confirmation from courier services
  • Customer communication records
  • IP address, device information, and transaction data

Fraud Prevention

To protect our business and customers, we actively monitor orders for suspicious or high-risk activity. We reserve the right to:

  • Cancel or hold orders flagged for potential fraud
  • Request additional verification before processing an order
  • Refuse service to customers suspected of fraudulent activity

Friendly Fraud

  • "Friendly fraud" (charge-backs filed despite successful delivery or use of the product) is taken seriously.
  • Accounts associated with friendly fraud may be restricted or permanently banned from future purchases.

Digital Evidence & Tracking

  • Orders shipped with tracking are considered fulfilled once marked as delivered by the courier.
  • Delivery disputes must be reported within a reasonable time-frame.
  • We are not responsible for delays or issues caused by incorrect addresses provided at checkout.

False Claims

  • False claims of non-delivery, unauthorized transactions, or product misuse may result in denial of refunds.
  • Repeated or abusive claims may lead to account suspension.

Legal Action

  • THE MEGA DEAL STORE reserves the right to pursue legal action or report fraudulent activity to relevant authorities where appropriate.

Changes to This Policy

We reserve the right to update or modify this Charge-back & Fraud Policy at any time. Changes will take effect immediately upon being posted on this page.

By placing an order with THE MEGA DEAL STORE, you acknowledge that you have read, understood, and agreed to this Charge-back & Fraud Policy.